Where and when can I collect my parcels?
You can complete the final delivery of your parcels as soon as they arrive in our destination warehouse in Warsaw.
You can choose the following options:
- Venipak terminal
- Venipak pick-up points. You will be notified via SMS and email when your order will arrive at the Venipak pick-up point. You can pick up your parcels here within 5 working days.
- Venipak courier can be delivered parcels to the door.
- DPD Click&Collect pints.
- DPD delivery to door.
- Omniva Click&Collect.
You can find Venipak terminals and pick-up points locations and working hours here.
You can find DPD Click&Collect points here.
You can find Omniva Click&Collect locations here.
General
Account
Orders
What are the standard maximum dimensions allowed for one parcel?
I made an online purchase but I cannot see it among my parcels in my EshopWedrop account. Why? What can I do?
How can I check my parcels and how can I find out when they arrive at destination?
When do the parcels received at my personal online shopping addresses depart to our main warehouse in Warsaw?
Can my parcels be picked up by another person?
Retailers
Can I compare prices between various online shops?
Can I buy from other online shops? Other than those detailed on the EshopWedrop website?
Why should I shop online from European Online Retailers?
The online shop (Ebay.co.uk, Amazon.co.uk) would not accept the telephone number provided by EshopWedrop. What should I do?
