4.6

FAQ

General

What is the Ne$t Programme? My parcel was rejected at my EshopWedrop shopping address. Why? How does the service work? Read our Step by Step Guide. Is EshopWedrop for you? Who should NOT become our client and why? What are the benefits of cross-border online shopping?

Account

What is the Personal EshopWedrop Delivery Address? Where can I see my invoices? How do I know that my products were received at my EshopWedrop shopping address? What are Drops?

Orders

What are the standard maximum dimensions allowed for one parcel? I made an online purchase but I cannot see it among my parcels in my EshopWedrop account. Why? What can I do? How can I check my parcels and how can I find out when they arrive at destination? When do the parcels received at my personal online shopping addresses depart to our main warehouse in Warsaw? Can my parcels be picked up by another person?

Retailers

Can I compare prices between various online shops? Can I buy from other online shops? Other than those detailed on the EshopWedrop website? Why should I shop online from European Online Retailers? The online shop (Ebay.co.uk, Amazon.co.uk) would not accept the telephone number provided by EshopWedrop. What should I do?

Contacts

Have more questions? Give us a call and member of the team will be happy to assist you

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